Choose your frame www.pasculli.de, choose your colors, set up your Pasculli account, safe your body measurement in your account and send us your order.
If you like to have your Pasculli to be build like your old frame, we need to know which size, which brand, which model and when it was built. You can find the detailed information here.
Which information do we need, if you want to have your Pasculli build according to the results of your bike fit?
If you have been to a bike fitter and you want to have your Pasculli build according to the results of the fit, you can upload your fitting documents in your user account. The fitting data should definitely comprise the following information: body measurements (body height, arm length, inseam, trunk length, lower leg length) and stack and reach.
The final sales contract is concluded, when Pasculli has received your down payment for your frame set.
After your sales contract has been concluded, your frameset cannot be returned or exchanged, as your Pasculli frame set is a custom built product just for you. (§312d IV Nr. 1 BGB)
From the day when the sales contract was concluded, it takes about 8-10 weeks to produce your frame set.
Pasculli works with a down payment and a remaining payment. First, you will receive the down payment invoice. As soon a Pasculli has received your down payment, the sales contract is binding and your frame set will be produced. When the frame set has arrived in Berlin, Pasculli sends you the invoice for the remaining payment. Once we have received the remaining payment, we will commission the delivery.
If you are the first owner of your Pasculli frame set, your warranty on that frame set is three years, starting from the day of purchase.
If you have a place of warranty, please log into your account and use the warranty form.
As Pasculli can only offer the warranty on the frame set, so cost due to assembling or shippemt will are exkluded and have tob e beared by the customer. Furthermore changes regarding the paint or a change of the frame model can cause costs.
Does the warranty on my frame set still exists, if structural modifications (including a new paint) are made on me frameset?
As soon as you structurally modify or repaint your frameset, your warranty is made invalid immediately.
For the paint of your frame set a warranty of two years exist, except for damages due to mechanical external forces, chemical detergants and environmental impacts.
The scope of delivery of a Pasculli frame set is:
- head set incl. Head plug and spacer
- derailleur hanger
- seat clamp
All frame sets are ready to be assembled.
No, unfortunately not. After you have made your down payment, it will not be possible to change your order.
If your Pasculli will be damaged in an accident within the first two years, we offer you the crash replacement program. You will have the opportunity to purchase a new Pasculli at preferential conditions. Further information you find here.